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Dive into the Fine Print

Freelance Platforms


Freelance platforms like Upwork and Fiverr can have strict rules and policies that you must follow. These rules can limit your ability to negotiate terms and conditions with your clients. Here are five examples of rules and policies:

1. Fee Structure

These platforms will each have a non-negotiable fee structure. The fee structure is often a percentage of your earnings and can add up quickly.

2. Communication Rules

Some platforms require that all communication between clients and freelancers happen on the platform's messaging system. This can limit the freelancer and client from using their preferred method of communication.

3. Payment Terms

The platforms have standard payment terms that freelancers must follow. This can include requirements for when payment is due, how it is received, and how payment disputes are resolved.

4. Contract Policies

Some platforms have strict contract policies that limit the ability of freelancers to negotiate the terms and conditions of a project. For example, some platforms require that the client provides all project details upfront, and changes to the project scope can be difficult to negotiate.

5. Prohibited Activities

Freelance platforms have strict policies that prohibit certain activities, such as soliciting clients outside of the platform, sharing contact information, or working on projects that violate intellectual property rights. These rules can limit the freelancer's ability to take on work or market their services outside of the platform.

You must understand the rules and policies of the specific platform and factor them into your negotiation and decision-making process. You should also be aware that violating these rules can result in account suspension or termination.